To ensure the best taste experience, we recommend using an oven or microwave to reheat your delicious treats. If you choose to use the oven, preheat it to 350 F and reheat the food for 4-6 minutes. If you choose to use the microwave, reheat the food on high for 10-15 seconds.

Did you know that storing your food item in an airtight container or plastic bag can maintain its freshness for up to five days at room temperature? For longer periods, consider using a plastic bag suitable for freezing and store the item for a maximum of three months to preserve its freshness.

Freshly Baked: Enjoy these cookies warm from the oven, when the chocolate is gooey, and the aroma fills the room.

Pairing Perfection: Pair with a glass of milk, a scoop of vanilla ice cream, or a dollop of freshly whipped cream for an extra treat.

Indulgent Treats: Create decadent ice cream sandwiches using these cookies for an extra special dessert.

At Must Be Sugar, we are committed to transparency and ensuring our customers have the information they need to make informed decisions about our products. While our cookies are not made with all of these allergens, it's important to note that they may contain or come into contact with the following common allergens: gluten, dairy, eggs, wheat, soybeans, tree nuts, and peanuts. We understand the severity of food allergies and always aim to take every precaution to prevent cross-contamination. If you have any specific concerns or questions regarding allergens, please don't hesitate to reach out to us directly. Your health and safety are of the utmost importance to us.

We will introduce one new flavor of the month, every month.

Please allow 3-5 business days for our team to process your order. Orders received after 5 PM CST will be processed on the next business day. We typically ship via USPS and do not ship on U.S. holidays.

Once processed, orders shipped within the U.S. typically arrive within 2-3 business days.

If there’s a delay in your order, please check the tracking information provided in your order confirmation email. Must Be Sugar cannot be responsible for carrier or customs delays.

Have a problem with your order? Please reach out on our contact page. We do not offer refunds and exchanges. All items are final sale.

Regrettably, refunds or exchanges are not available for our homemade baked goods.

Warning: mouthwatering treats ahead! Brace yourselves for some epic cookie drops and deliciously special surprises that will blow your taste buds away! For a sneak peek of our sweet sensations, follow us on Instagram, Facebook or TikTok @mustbesugar and let the drooling begin!